We are quite new to Vantiv and haven't gotten used to a lot of things yet.
However, today, I noticed that one of my accounts.... Risk has it on a 'routing hold'
When I went into NPCrm, I noticed that it's on a 30 day close per investigations. No idea why
All I see is a Problem Code of: INV 1 FNBO
Can someone tell me what that is? Or possibly even tell me if I can get a list of 'problem codes'?
Thank you so much
Tina M. Aragon
Global 1 Wholesale Merchant Services, Inc.
4340 S Valley View Blvd #224
Las Vegas, NV 89103
T: (702) 248-8900
F: (702) 974-1172
I will look to get your question over to the appropriate support team at Vantiv to address this. Do you have an account manager?
I’m not sure of that yet.
We literally just started with Vantiv.
I’ll have to check that.
We literally just started with Vantiv, so I don't know.
OK, we will get this straightened out for you. You may want to call the Customer Service & Technical Support line: 888-208-7231.
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